職業安全衛生管理人員職場疲勞與復原力之研究

Abstract

本研究旨在探討職業安全衛生管理人員職場疲勞與復原力之研究，採取橫斷式調查，以職業安全衛生管理人員為研究對象，研究工具使用中文版職場疲勞量表及中文版Connor-Davidson復原力量表，並於2023年以方便取樣方式進行調查，共取得有效樣本569份。本研究結果與結論歸納如下：一、職場疲勞總表平均分數49.68分，各分量表以工作過度投入得分較高，依序為個人疲勞、工作疲勞。復原力平均分數為65.34分，七項構面中，接受挑戰能力較高，依序為因應能力、個人目的性、適應能力、自我效能、情緒與認知調節能力，最後為樂觀度。二、行業類別及工作區域對職場疲勞感受度無顯著差異性；性別、年齡、婚姻狀況、家庭子女數、運動習慣、吸菸習慣、飲酒習慣、工作年資、職稱、工作待遇(年薪)及工作內容對職場疲勞感受度上具有顯著差異性。三、復原力整體表現上，年齡、婚姻狀況、家庭子女數、運動習慣、工作年資、職稱及工作待遇(年薪)在復原力具有顯著差異。在七項構面表中，皆會受到婚姻狀況、家庭子女數、運動習慣、工作年資及職稱的影響。四、職場疲勞與復原力之間呈現顯著負相關，其中，職場疲勞的「工作過度投入」與「復原力」呈現顯著正相關，而工作過度投入與復原力之挑戰能力、因應能力、個人目的性三個分量表亦呈現顯著正相關。

This study aims to explore the burnout and resilience of occupational safety and health managers. It adopts a cross-sectional survey and takes occupational safety and health managers as the research subjects. The research tools use the Chinese version of the Occupational Burnout Inventory and the Chinese version of Connor-Davidson Resilience Scale, and conducted a survey using convenience sampling in 2023, and a total of 569 valid samples were obtained. The results and conclusions of this study were summarized as follows:1.The average score of the total scale of burnout is 49.68 points. Among the three levels of burnout, over-commitment to work is the high grade, followed by personal burnout and work-related burnout. The average score of resilience is 65.34 points. Among the seven dimensions of resilience, the ability to hardiness is the best, followed in order by coping, meaningfulness, adaptability, self-efficacy, regulation of emotion and cognition, and finally optimism.2.There is no significant difference in the perception of burnout between industry categories and working areas; gender, age, marital status, number of children in the family, exercise habits, smoking habits, drinking habits, working experience, professional title, job benefits (annual salary) and job content have no significant difference. There are significant differences in burnout perceptions.3.In terms of the overall performance of resilience, age, marital status, number of children in the family, exercise habits, working years, professional titles and job benefits (annual salary) have significant differences in resilience. Among the seven facets, they will all be affected by marital status, number of children in the family, exercise habits, working experience and job title.4.There is a significant negative correlation between burnout and resilience. Among them,"over-commitment to work" in burnout has a significant positive correlation with "resilience", while over-commitment to work and hardiness, coping, and meaningfulness. The three subscales also showed significant positive correlations.