臺灣職業婦女的職家衝突、社會支持以及職涯發展之研究

Abstract

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Work/family conflict can be described as an obstacle caused by an imbalance between professional office work and personal family life. While facing work/family conflict, with insufficient family support, limited time, or husband career primacy, researchers found that many married women tend to lower their career ambitions to accommodate the reality of dual roles such as work and family. In this regard, this study aims to understand working mothers’ experience regarding work/family conflict, how it influences their career development decisions, and how social support reduces work/family conflict. This study adopts a qualitative approach through interview, survey, and document review. The data analysis procedure includes open coding and axial coding by using ATLAS.ti. Twenty participants participated in this study. This study brings out three dimensions corresponding to the research purpose. The first dimension concludes three types of conflict: time-based, strain-based, and emotional-based. The second dimension provides details of social support from family, colleagues, supervisors, and the organizational domain, divided into instrumental and emotional support. The last dimension summarizes the considerations when working mothers make career-development-related decisions under work/family conflict. Work-center and children-center working mothers consider different factors and make unlikely career development-related decisions. The study provides suggestions for working mothers and HR in an organization that can be used as a guideline to build a family-friendly workplace.