國際志工服務與效能之研究

Abstract

With increasing demand of international volunteer is becoming the main human resource, the management of recruitment have obviously become one of the key issue in many nonprofit organizations. According to the background of expanding volunteer service awareness in the world, the roles of international volunteer service and effective recruitment process became indispensable. This research aimed to identify the roles and service effectiveness of international volunteer, and investigate the recruitment processes of international volunteer from different types of service among organizations in Taiwan. Furthermore, the integrated suggestions for reducing the gap between theoretical literatures and practical situation were provided. The recommendations for recruiters and organizations, service effectiveness improvement were also proposed in the end of the study. To fulfill the research purpose, an in-depth interview was conducted as qualitative method and convenient sampling was employed for selecting participants. Totally fifteen participants were interviewed from eight different institutions, consisted of recruiters and international volunteers. The findings of this study is dedicated to the people who are working on recruiting international volunteers and managing human resource in nonprofit organization, and also the people who regard the contribution and oversea service as important.With increasing demand of international volunteer is becoming the main human resource, the management of recruitment have obviously become one of the key issue in many nonprofit organizations. According to the background of expanding volunteer service awareness in the world, the roles of international volunteer service and effective recruitment process became indispensable. This research aimed to identify the roles and service effectiveness of international volunteer, and investigate the recruitment processes of international volunteer from different types of service among organizations in Taiwan. Furthermore, the integrated suggestions for reducing the gap between theoretical literatures and practical situation were provided. The recommendations for recruiters and organizations, service effectiveness improvement were also proposed in the end of the study. To fulfill the research purpose, an in-depth interview was conducted as qualitative method and convenient sampling was employed for selecting participants. Totally fifteen participants were interviewed from eight different institutions, consisted of recruiters and international volunteers. The findings of this study is dedicated to the people who are working on recruiting international volunteers and managing human resource in nonprofit organization, and also the people who regard the contribution and oversea service as important.