Examining the Impact of Remote Work on Employee Job Satisfaction in the Post-COVID Era in Taiwan: The Mediating Role of Work-Life Conflict

Abstract

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The COVID-19 pandemic dramatically accelerated the adoption of remote work, requiring continued research on its evolving impacts, especially in understudied non-western contexts. This study examines how increased remote work affects employee attitudes in Taiwan post-pandemic. Drawing on work-life border theory, a model is tested to investigate the relationship among remote work, job satisfaction, and work-life conflict. A quantitative survey design was adopted with an online questionnaire survey. The data was collected from to 238 Taiwanese employees who have remote experiences. These results were coded and interpreted by IBM SPSS Software to provide demographic information by descriptive analysis and examine the hypotheses through Pearson correlation analysis, and hierarchical regression analysis. The result shows the positive and significant relationship between remote work and job satisfaction while work-life conflict has no mediating effect in this relationship. Suggestions and practical implications are discussed by the researcher.