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Item 語言焦慮與就業力之關係研究：探討語言能力之調節效果(2014) 于祐鵬; Yu-Peng Yu近年來，全球經濟受到交通運輸與資訊科技之發展及全球化的影響而產生巨變，導致現今業界中的競爭漸趨加劇。在現今國際化現象下所帶動之商業模式當中，與外國客戶、同事及長官之間的交易往來、會議簡報、溝通諮詢等情況愈趨普遍。因此，職場英語能力這議題仍受到相當的關注。 然而，台灣人的母語仍非英語，與他人使用英語溝通的過程會產生語言焦慮感，其影響其個人之工作績效表現並更進一步地影響其就業力。此外，如個人有考取語言能力測驗，其分數高低將影響個人之語言焦慮感及就業力。 本研究將語言焦慮作為自變數、將就業力作為依變數，並以語言能力作為調節變數。其目的為探討語言焦慮與就業力之間的關係及語言能力的調節作用。本研究採量化方式進行，並以線上電子問卷方式發放給556名在科技業服務之台灣員工，共249份為有效問卷。本研究採用統計軟體SPSS第20版與AMOS第18版進行問卷分析。 最後，其研究結果顯示語言焦慮感與就業力之間具有負向關係，且語言能力於兩者間具有正向之調節作用。Item Item Latter Day Saints Expatriates’ Spouse Adaptation in Taiwan from an Experiential Learning and CQ Perspective(2016) 梅恩; Gracia Maria Velasquez Melara無中文摘要.Item Self-Directed English Learning for Communication in Business(2015) Yen-Ho Huang 黃彥賀; Yen-Ho HuangDue to globalization, companies have started to work in a multi-cultural and multi-lingual environment, where businesses and communications operate worldwide. English, regarded as the global language, serves as the common means of communication for people from different cultural backgrounds. Companies are looking for employees who are equipped with the skills in their profession as well versed as English skills in order to keep competitive in the global market and adapt to challenges such as rapid technological changes and higher customer expectations. The designs of many language trainings at work are based on the formal and informal learning theories. The theory of self-directed learning is predominantly being focused on because the learner sets his own goals and learns at his own pace and the self-directedness of an individual is what adult education is all about. In English learning, in particular, it requires a lot of learning-by-doing methods, and learners mainly learn from experiences. This research used a qualitative approach to investigate a group of people, who were past or current Toastmasters members for learning English autonomously and who were employed in a job that required a great deal of English. The study aimed at investigating their learning process behind their success to see the implications to human resource development practitioners on how language training can be done differently. Seven dimensions were identified to fully describe the self-directed English learning process of an individual. Given their own interests and job requirements, autonomous learners engaged in a self-directed English learning process to perform learning by doing strategies, control their learning progress and evaluate their own English performance; the researcher saw impacts such as improved English skills and more employable skills were gained among these individuals.Item Organizational Socialization of Sojourners in Cross-culture Context – A Study on Workers from Northeast Asian in the United States of America(2010) 高瓊姿This study intended to explore sojourners’ organizational socialization in a cross-cultural context, as well as to find out what kinds of feeling sojourners have about organizational socialization and examine if there is any differences between the process of cross-cultural and domestic newcomers’ organizational socialization. The following questions were proposed by this study, (1) the organizational socialization process of sojourners in the U.S.A., (2) socialization tactics took by the sojourners’ organizations, (3) sojourners’ psychological experiences during their organizational socialization process, and (4) difficulties caused by different cultures on the sojourner’s organizational socialization process. The methodologies adopted in this research were first, interview to sojourners and their coworkers; second, two-month observation in a student restaurant. The research findings showed (1) sojourners’ organizational socialization tactics, process, and challenges were found, (2) the difference existed mainly in encounter stage, (3) the difference between sojourners’ and domestic workers’ organizationsocialization was the changes to domestic workers, (4) sojourners might have different acculturation policy from expatriates.Item Teacher Satisfaction with Online Mandarin Chinese Courses at National Taiwan Normal University(2015) 荷斯汀; Carlos Alberto Hosking PenaMany students are interested in learning Mandarin Chinese at the Mandarin Training Center (MTC) which is an extension of National Taiwan Normal University and has become the most popular institution center to study mandarin Chinese in Taiwan. Over the past decade, there has been a significant increase in the number of students who enrolled in online courses throughout the world. Therefore, in 2012 MTC developed an online program known as “MTC Online” which is used to teach mandarin Chinese through the Internet. The mandarin teacher satisfaction with online courses is important in terms of the evaluation of the MTC online courses. The purpose of this study aimed to investigate teacher satisfaction with online mandarin Chinese courses. In order to fulfill the research purpose of this study, in-depth interviews were used for this study to explore the satisfaction of ten online teachers with online courses at mandarin training center in NTNU. The results showed the factors that made teachers feel satisfied with the online courses. The identified satisfaction factors were flexibility, learning technology, multimedia functions, financial saving, interactions, learning resources and student performance. The results of this study also found that five online teachers were satisfied with the online courses while one online teacher felt fairly satisfied with the online courses, furthermore two online teachers were not satisfied with the online courses while two other online teachers were very satisfied with the online courses at MTC. The online teachers indicated the difficulties they have encountered in the online courses and made suggestions about how their satisfaction with online courses could be improved.Item The Differential Effect of Career Anchor Profiles on the Relationship between Career Plateau and Turnover Intention(2017) 林秉翰; Lin, Bing-Han無中文摘要Item Influences of Customer Feedback, Work Motivation, and Supervisor Support on Job Satisfaction(2015) 柯玉潔; Lahelakuupokii ClevelandEmployee job satisfaction is of dire concern to organizations utilizing human capital. Although numerous factors contribute to employee job satisfaction, researchers often dedicate their approach to this problem by focusing on internal organizational influences. However, this study proposed to examine the influences of customer feedback, work motivation and supervisor support on employees’ job satisfaction. The study collected 313 valid questionnaires from Hawaii’s business, public and nonprofit service industry employees working face-to-face with customers and clients. Statistical methods used to answer and test research questions included Pearson’scorrelation analysis and one-way ANOVA using SPSS 21. Analysis of moment structures (AMOS) was used for structural equation modeling (SEM) to test the five hypotheses of this research. Statistical analysis results show support all five hypotheses. Customer feedback, work motivation and supervisor support were all found to positively influence job satisfaction. Additionally, customer feedback as well as supervisor support indicate to positively influence work motivation.Item 企業併購下心理契約違反與工作投入度之關係：以組織公平為調節變數(2014) 張雅玟; Ya-Wen Chang本論文主旨為研究台灣企業併購下心理契約違反與工作投入度之間的關聯，並以組織公平為調節變數。首先研究併購下員工之心理契約違反與工作投入度間的關聯，再針對組織公平作為調節變相進行分析。本論文採用量化研究，作者以紙本問卷與網路問卷收集資訊。作者最終採計277份有效問卷，採計對象為經歷過被併購且繼續留任之員工。以驗證是因素分析（ＣＦＡ）檢查模型配適度並以階層回歸分析驗證假設。結果顯示併購過程下員工心理契約違反與工作投入度呈負相關，而感知組織公平對其關係有顯著調節作用。由此研究發現公司在經歷併購時員工視感知組織公平視為比心理契約違反更為重要的因素。