圖書館學與資訊科學

Permanent URI for this collectionhttp://rportal.lib.ntnu.edu.tw/handle/20.500.12235/141

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    One-to-One Customization of Library Patron Relationships Using Web-Based Networks and Information Technologies on the College or University Campus
    (國立台灣師範大學圖書資訊研究所, 2000-10-??) Arthur W. Hafner; John J. Keating III; Zi-Yu Lin
    One-to-One relationship management is a strategy that focuses on the academic library as a point of service. It provides the librarian with a methodology for utilizing currently available technology, which when combined with transaction information that the librarian collects from each differentiated patron interactions, enables the library to offer a range of individual customized services for its best patrons. This strategy is facilitated by the availability of low-cost high-speed computers and sophisticated telecommunication networks. This paper explores the contribution that affordable technology makes to the academic library's homepage rapidly becoming a new frontier platform for the promotion, delivery, and utilization of academic resources and services. In addition, the following issues are discussed: opportunities created by the enlarged cyber collections with the integration of the traditional collections; the role of privacy to insure patron participation; One-to-One relationship management strategy steps of patron identification, differentiation, interaction, and customization; and the practical application of customization in the academic library environment.
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    Compact Optical Discs and the World Wide Web
    (國立台灣師範大學圖書資訊研究所, 1999-10-??) Ziyu Lin
    Compact optical discs (CDs) and the World Wide Web (the Web) are two mechanisms that contemporary libraries extensively use for digitized information storage, dissemination, and retrieval. The Web features an unparalleled global accessibility free from many previously known temporal and spatial restrictions. Its real-time update capability is impossible for CDs. Web based information delivery can reduce the cost in hardware and software ownership and management of a local library, and provide one-to-one zcustomization to better serve library's clients. The current limitations of the Web include inadequate speed in data transmission, particularly for multimedia applications, and its insufficient reliability, search capabilities, and security. In comparison, speed, quality, portability, and reliability are the current advantages of CDs over the Web. These features, together with the trend in the PC industry and market, suggest that CDs will exist and continue to develop. CD/Web hybrids can combine the best of both developing mechanisms and offer optimal results. Through a comparison of CDs and the Web, it is argued that the functionality and unique features of a technology determine its future.