學位論文

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End date: 2019Subject: search.filters.subject.business performance

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Now showing 1 - 8 of 8
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    The Effect of Intellectual Capital on Taiwan Banking Institutions’ Business Performance
    (2012) 周信甫; Hsin-Fu Chou
    Transforming into a knowledge-based economy, there is an increasing need for Taiwan to explore how intellectual capital creates value for financial institutions especially when signing MOU in 2009. Thus, this empirical study aims to understand how intellectual capital influences the business performance, specifically in the context of financial institutions in Taiwan. An Intellectual capital questionnaire adapted to measure the intellectual capital components, including human capital, structural capital, customer capital and innovation capital. The population is employees of financial companies in Taiwan. Research samples are collected and the data are analyzed by Partial Least Squares (PLS) and multiple regressions through backward elimination methods. There are two outcomes as follow: Firstly, PLS analysis pointed out that intellectual capital does have significant influence on Taiwan banking institutions’ performance. The positive influence of human capital to structural capital and customer capital, structural capital to customer capital, innovation to structural capital and structural capital and customer capital to business performance are proved to be significant. Secondly, multiple regression results proved intellectual capital’s significant impact on business performance. The outcomes discovered the characteristics of Taiwan banking institutions and pointed out room for the industry’s improvement. Also, it improves the problem of PLS analysis. All the models have high explanatory power over Taiwan banking institutions’ performance. Also, some recommendations for the government, Taiwan financial institutions’ managers, and future researches were provided.
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    The Effect between UN Global Compact, CSR and Business Performance of Multinational Companies in Taiwan
    (2014) 阮領; Linh Nguyen
    Corporate Social Responsibility (CSR) is nowadays an important issue for multinational companies. Many initiatives have been developed to support and help to nourish CSR, but only few has been successful. The United Nation Global Compact (UNGC) stands out because it is the world’s largest corporate sustainability initiative. The importance of behaving in a corporate socially responsible manner has increased over the years, but the reality has always been a matter of debate. With the inclusion of CSR companies are questioning whether CSR have effect on their performance and how to improve their CSR. There are almost non-existent empirical evaluations of the contribution of UNGC to CSR strategies and to firm’s performance. This study aims to fill this knowledge gap by analyzing the relationship between UNGC and CSR and to examine the relationship between CSR and Business Performance. System Equation Model named GCSR was developed to achieve the objective of this study by using Smart PLS software. 154 samples were obtained from employees working in multinational companies. The findings indicated that UNGC have a positive significant relationship towards CSR; in which CSR also have a significant positive effect on Business Performance. The dominant factor for UNGC is Environmental principle and the first priority for CSR is Vision, values and strategy. For Business performance, the Performance from customer perspective has the highest influence. Practical implications and suggestions were also proposed in order to improve the UNGC and CSR.
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    The Effect of Transformational Leadership on Innovation and Business Performance: A Survey Study Conducted in a Selected Organization in Nicaragua
    (2014) 潘艾嘉; Olga Del Carmen Pena Orochena
    Among the key factors that have been found to lead to competitive advantage, innovation is one of these factors. Being, in turn, the leadership style identified as one of the more important to affect organizational innovation, with other contextual variables which also could help to enhance innovation, such as empowerment and climate for innovation. Based on literature review, this study proposed four hypotheses about those variables and attempt to present a complete picture on the relationship between transformational leadership behaviors, perceived innovation and the final relationship with business performance. A quantitative approach was used. Two hundred ninety two online questionnaires were received from a private Nicaraguan company. The findings indicate that transformational leadership behaviors do have a positive and highly significant relationship with perceived empowerment and perceived climate for innovation, which in turn climate for innovation does have a positive and highly significant relationship with innovation. Innovation also has a positive and significant relationship with business performance. Since this is a survey of selected company results may not be generalized to all private Nicaraguan companies. Using a modified transformational leadership model this thesis attempted to make private Nicaraguan companies’ aware of the importance of leadership and innovation to business performance.
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    Measuring the Effect of Trust, Organizational Learning on Taiwan ICT Company's Innovation and Business Performance
    (2014) 蔡益彬; Yi-Ping Tsai
    Knowledge management is being acknowledged as an important issue since the advancement of technology and the globalization. In a highly competitive environment, the need to align business model with complex environments, and the need to satisfy sophisticated customers have led knowledge management as a key element of organizational design. Moreover, in the information communications technology (ICT) industry, knowledge management has been seen as a critical element to increase companies’ business performance. However, since the products and services of the ICT became a necessity for modern people, the competition to get profits has become heightened among an ICT industry. Besides, customers are captious increasingly, they compare everything to get the best one. Therefore, one way to improve ICT Company’s competitive advantage is knowledge management. Seeking to explain the knowledge management in the ICT industry, this research investigated the relations between trust, organizational learning, innovation, successful factors towards innovation, and business performance in the ICT industry. A TSLIP Model was created and analysed by using Partial Least Squares (PLS) method. The findings indicated that trust has a positive effect towards organizational learning; concern for employee plays an important role on trust. Organizational learning has a positive significant effect towards innovation; knowledge transfer and integrate has a biggest effect to organizational learning; the most important factor in successful factors is human-related factors; innovation indeed has a positive significant effect towards business performance in the ICT industry. Practical implications and suggestions were also proposed in order to improve the knowledge management and business performance for the ICT industry. Keywords: trust, organizational learning, innovation, business performance, ICT industry
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    The Effect of Transformational Leadership on Business Performance: A Case study of ICT Companies in Taiwan and Bosnia& Herzegovina
    (2016) 丁喬娜; Tatjana Tica
    Globalization and technology have exerted considerable influence on customer relationship management, product development, and business performance. The purpose of this research was to investigate the effect of transformational leadership on organizational trust, customer relationship management, innovation capabilities, and business performance. To meet this purpose, data was collected from Taiwan and Bosnia& Herzegovina. A TOKSIP structural research framework model was created, and Partial Least Square (PLS) was employed to conduct a comparative analysis of the results. After sending out 300 questionnaires, the researchers received 225 usable completed forms, and this brought the response rate to 75%. The empirical results indicated that transformational leadership has a positive and highly significant effect on organizational trust, in which organizational trust has significant effect on customerrelationship management, as well as customer relationship management on innovational capabilities. Furthermore, the results showed that innovation capabilities have a significant positive effect on business performance. This comparative study contributes a lot to the investigation of transformational leadership similarities and differences between Taiwan and Bosnia& Herzegovina. The study ends by providing practical implications and suggestions for future research.