學位論文
Permanent URI for this collectionhttp://rportal.lib.ntnu.edu.tw/handle/20.500.12235/73861
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Item 探討知識分享行為與組織生存與競爭之關係(2016) 高晨芳; Kao, Chen-FangKnowledge management has been important for organizations, as it is a knowledge-exploded world. The use of the internet to disseminate information, requirements of the products’ qualities raised, demands of services increased, and technology progressed to a banking 4.0 system, the need to align business model with knowledge management has become important for companies to survive. The purpose of this study is to explore the relations of knowledge enablers, knowledge sharing behavior, organizational performance, organizational survival and competitiveness in the financial industry context. To carry out this research, Nan Shan Life Insurance Ltd., has agreed to participate in this study. There are 249 questionnaires sent and 225 respondents, and a total of 206 questionnaires are valid, the response rate is 82.7%. An integrated EBOS model with Structural Equation Modeling was created and analyzed by using Partial Least Square method. The results show that knowledge enabler has a positive effect towards knowledge sharing behavior; in which knowledge sharing behavior also has positive effect toward organizational performance, as well as survival and competitiveness. Practical implications and suggestions were also proposed to improve the knowledge management activities in Nan Shan.Item Analyzing Knowledge Creation Process on Innovation Capability and Organizational Performance of IT industry in Taiwan(2016) 高于琪; Yu Chi KaoPresently in the 21st century, not only the world’s economy but also information technology (IT) industry in Taiwan are knowledge-based. Facing keen competition, there is a demand and need for IT industry to produce new technology and new products. Hence, this study investigated whether knowledge creation process plays an important role on affecting the innovation capability and organizational performance on Taiwan’s IT firms. Also it discussed the two profound knowledge creation enablers. To fulfill this purpose, an integrated model was built to examine the effects. 154 questionnaires were collected from a 200 questionnaire distribution to Taiwan's IT industry practitioners, with a response rate of 77 per cent. This study applied SEM (structural equation modeling) analysis, and the results indicated that knowledge creation process indeed has a positive and significant effect on leveraging innovation capability and organizational performance. Furthermore, organizational culture and enabling condition are found to be crucial in facilitating knowledge creation process. Some implications and recommendations are made.