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國際與社會科學學院
國際人力資源發展研究所
學位論文
學位論文
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http://rportal.lib.ntnu.edu.tw/handle/20.500.12235/73861
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search.filters.author.Alejandra del Pilar Campos Alfaro
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search.filters.author.孔亮婕
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search.filters.subject.customer mistreatment
1
search.filters.subject.deep acting
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search.filters.subject.depersonalization
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search.filters.subject.El Salvador
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search.filters.subject.emotional exhaustion
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2018
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When the Customer is Not Always Right: A Comparison Between Salvadorean and Taiwanese Employees in the Service Industry
(
2018
)
孔亮婕
;
Alejandra del Pilar Campos Alfaro
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