學位論文

Permanent URI for this collectionhttp://rportal.lib.ntnu.edu.tw/handle/20.500.12235/73861

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    The Effect of Leadership Behavior, Knowledge Management Practice, Corporate Culture on Organizational Performance for Banking Institution in Taiwan
    (2012) 蔡宜靜; Yi-Ching Tsai
    Under this rapidly changing environment, it is hard to keep the same strategy. However, leaders should know the goal of company development, customers’ future needs, and issue constant change in corporate strategy. After the 1990’s, knowledge management became an important issue, as it can gradually influence organizational performance. Additionally, the execution of knowledge management, leadership behavior and corporate culture will influence business performance. Thus, this study aims to show knowledge management execution, leadership behavior and corporate culture influences the business performance in the context of financial institutions in Taiwan. There are seven banks join this important survey which including Bank of Taiwan, Land bank, Cathay bank, Tai-shin bank, SK bank, Far Eastern bank and En-Tie bank. The research samples are to be collected and the data will be analyzed by Descriptive statistics, Ordinal least squares (OLS) and Partial Least Squares (PLS).The empirical results show that leadership, practice and culture all have positive and significant effect on Taiwan commercial banks’ organizational performance. The results of the Descriptive statistics helped to point out what aspects of the knowledge management system influence were most important for organization to execute knowledge management. According to original theory, leadership, practice and culture these three dimensions are overlapping. Therefore, assumption one is three dimensions run multiple regressions separately. They are four factors in each dimension. And, they are two to three factors in dimension are significant. Assumption two is that three dimension, there are seven factors run multiple regressions, and find out only three factors are significant. The empirical results show the banking system need to improve trust and authentic leadership and enforce other dimension to help organization to improve organizational performance. In order to solve the problem of multicollinearity in OLS multiple regressions, a system equation model was established by using PLS method. The empirical results of PLS method for different assumptions and hypothesis shows that leadership behavior, knowledge management practice and corporate culture have positive and significant effect on organizational performance for banking institution in Taiwan.
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    Measuring the Effect of Team Characteristics, Team Effectiveness on Organizational Performance, Organizational Survival and Competitiveness of an Indonesian NGO, Yayasan Cinta Anak Bangsa
    (2014) 何彥蓉; Dian Utami Putri
    Teamwork was already presented since the beginning of human history and will continue to be the essence of human living and development. Pressure of global competition, the need to align business models with complex environments and the urgency in continuous innovation have led to the critical use of teams as a key element of organizational design. In the context of NGOs, many have exercised teams as their central management to carry out projects. However, since the Asia financial crisis occurred in 1998, the competition to attract donators becomes heightened among NGOs. Many donators inquire the organizational performance as part of the requirement, which consequently determine their survival. One way to improve NGOs’ competitive advantage is none other than to enhance their teamwork performance. The purpose of this research is to explore the relations between team characteristics, team effectiveness, organizational performance, and organizational survival and competitiveness in the NGOs context. A Team Effectiveness, Organizational Performance, Organizational Survival and Competitiveness (TEPS) Model developed by Shih and Putri, was analyzed by using Partial Least Squares (PLS) method. 152 samples were obtained in an Indonesian NGO, Yayasan Cinta Anak Bangsa (YCAB Foundation) for this study. The result indicated that team characteristics indeed had a positive and significant effect towards team effectiveness; in which team effectiveness also had positive and significant effect towards innovation, customer’s satisfaction, and financial performance, as well as organizational survival and competitiveness of YCAB. Practical implications and suggestions were also proposed in order to improve the teamwork performance in YCAB Foundation.
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    The Effect of Transformational Leadership on Innovation and Business Performance: A Survey Study Conducted in a Selected Organization in Nicaragua
    (2014) 潘艾嘉; Olga Del Carmen Pena Orochena
    Among the key factors that have been found to lead to competitive advantage, innovation is one of these factors. Being, in turn, the leadership style identified as one of the more important to affect organizational innovation, with other contextual variables which also could help to enhance innovation, such as empowerment and climate for innovation. Based on literature review, this study proposed four hypotheses about those variables and attempt to present a complete picture on the relationship between transformational leadership behaviors, perceived innovation and the final relationship with business performance. A quantitative approach was used. Two hundred ninety two online questionnaires were received from a private Nicaraguan company. The findings indicate that transformational leadership behaviors do have a positive and highly significant relationship with perceived empowerment and perceived climate for innovation, which in turn climate for innovation does have a positive and highly significant relationship with innovation. Innovation also has a positive and significant relationship with business performance. Since this is a survey of selected company results may not be generalized to all private Nicaraguan companies. Using a modified transformational leadership model this thesis attempted to make private Nicaraguan companies’ aware of the importance of leadership and innovation to business performance.
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    探討知識分享行為與組織生存與競爭之關係
    (2016) 高晨芳; Kao, Chen-Fang
    Knowledge management has been important for organizations, as it is a knowledge-exploded world. The use of the internet to disseminate information, requirements of the products’ qualities raised, demands of services increased, and technology progressed to a banking 4.0 system, the need to align business model with knowledge management has become important for companies to survive. The purpose of this study is to explore the relations of knowledge enablers, knowledge sharing behavior, organizational performance, organizational survival and competitiveness in the financial industry context. To carry out this research, Nan Shan Life Insurance Ltd., has agreed to participate in this study. There are 249 questionnaires sent and 225 respondents, and a total of 206 questionnaires are valid, the response rate is 82.7%. An integrated EBOS model with Structural Equation Modeling was created and analyzed by using Partial Least Square method. The results show that knowledge enabler has a positive effect towards knowledge sharing behavior; in which knowledge sharing behavior also has positive effect toward organizational performance, as well as survival and competitiveness. Practical implications and suggestions were also proposed to improve the knowledge management activities in Nan Shan.
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    Analyzing Knowledge Creation Process on Innovation Capability and Organizational Performance of IT industry in Taiwan
    (2016) 高于琪; Yu Chi Kao
    Presently in the 21st century, not only the world’s economy but also information technology (IT) industry in Taiwan are knowledge-based. Facing keen competition, there is a demand and need for IT industry to produce new technology and new products. Hence, this study investigated whether knowledge creation process plays an important role on affecting the innovation capability and organizational performance on Taiwan’s IT firms. Also it discussed the two profound knowledge creation enablers. To fulfill this purpose, an integrated model was built to examine the effects. 154 questionnaires were collected from a 200 questionnaire distribution to Taiwan's IT industry practitioners, with a response rate of 77 per cent. This study applied SEM (structural equation modeling) analysis, and the results indicated that knowledge creation process indeed has a positive and significant effect on leveraging innovation capability and organizational performance. Furthermore, organizational culture and enabling condition are found to be crucial in facilitating knowledge creation process. Some implications and recommendations are made.