書後索引編製行為研究

Abstract

本研究是一質性取向的資訊行為探究。以多元方法，透過特定個案，探索書後索引編製者的編製行為。本研究採用訪談、內容分析、凱利方格技術（RGT）、認知工作分析（CWA）以及事例-命題分析等資料收集與分析技術，以ATLAS.ti與RepIV為分析輔助工具，概念化書後索引編製者之行為模型。 研究並透過「索引室」的隱喻，進一步檢證研究所提出的模型的解釋能力。並進一步提出論證： 一、書後索引編製者更依賴其建構的選詞規劃進行款目選取的判斷。 二、書後索引編製活動是不斷權衡評估的規劃與判斷活動。 三、書後索引編製活動中所需的資訊資源，不僅限於文本本身，也涵蓋社會性資訊資源，與編製者自身經驗。

最後，並嘗試進一步討論資訊行為研究的理論性議題，以提供將來相關研究之學科整合參考。

This study is a qualitative approach information behavior research. The researcher used multiple methods to inquiry back-of-the-book indexer’s indexing behavior. Data collected by interview and cases in literature. CWA, Instance-proposition analysis, concept map technology were used to transcripts and content analysis. RGT was used to draw the mental strategies of a indexer. ATLAS.ti and RepIV are softwares for data analysis.

In this study, the researcher conceptualized the model of back-of-the-book indexer’s indexing behavior. The explanation power of this model was examined by ‘Indexing Room Metaphor’. This study proposes three arguments: 1. Back-of-the-book indexers depend on their term-selecting-project more than simple term-selecting-judgement in entity selecton. 2. Back-of-the-book indexing behavior is a continuously projecting and deciding activity. 3. The information resources used in back-of-the-book indexing are not merely content itself, but involving social information resources and indexer’s personal experience.

Finally, the researcher discussed some applicational and theortical issues in this study.